Add our address to your safe sender list.
Your password reset will come in an email from firstname.lastname@example.org. Please put this email address in your safe/known email contact list so that your email provider doesn't block you from receiving our emails or send them to your spam.
What is an email safe senders list? Your email program block emails sent from a domain that you do not receive mail from regularly. Emails from our .com domain are often blocked to shield you from unwanted commercial spam. To be sure this doesn't happen, email programs provide you with a setting in which you can list safe sender email addresses. Adding email@example.com to your safe sender list will ensure your email programs knows you want to receive emails from us.